How to send Bulk SMS in Nepal?
Bulk SMS allows you to the sending of a large number of SMS messages to the mobile phones of a predetermined group of recipients. Sparrow SMS will provide you with all dashboard where you can simply upload your contacts, draft your message and finally send or schedule your message.
For details, you can talk to our SMS experts at 9802005007/08 or visit:https://sparrowsms.com/services/bulk-sms/
What is Dynamic SMS? How to use it?
Can I schedule my message for future? How?
What are your prices if I need to send SMS only for a single time?
We offer one time SMS service to the clients who want the service for the short term. In this service, we send/push the message content of the client to the numbers provided by them. For this service, we charge a certain amount on the basis of message length and number of receivers. Generally, the SMS rates of one-time service are higher than another SMS service i.e. Rs. 2.50 +VAT.
Do you add any text to my messages?
Can I see delivery report of the messages sent?
What is the maximum length of an SMS message?
For English Text (Non-Unicode SMS)
1 SMS = 160 characters
For more than 1 length
N SMS = N x 153 characters
2 SMS = 306 characters
3 SMS = 459 characters
4 SMS = 612 characters
5 SMS = 765 characters
6 SMS = 918 characters
For Nepali Text (Unicode SMS)
1 SMS = 70 characters
For more than 1 length
N SMS = N x 67 characters
Example:
2 SMS = 134 characters
3 SMS = 201 characters
4 SMS = 268 characters
5 SMS = 335 characters
6 SMS = 402 characters
Note: If one character in SMS is unicode, whole SMS becomes unicode.Standard SMS
How many mobile phone numbers can I send to?
Do you provide two way SMS and what are the features?
Yes, we provide full two way SMS functionality, allowing you to easily send and receive SMS through your SMS account. The features of our two way SMS are:
a. Communicate to and from your contacts.
b. Automate your replies based on keywords
The incoming modules that Sparrow SMS offers are:
Autoresponder
Voting
Coupon
Result
API Incoming
How do I test the quality of your routes? / Can I take a trial of the services before I buy them?
How quickly will my messages be delivered?
Is there any maximum limit to schedule SMS?
Is there a daily or monthly minimum quota for sending SMS’s?
How do I start sending SMS messages?
Does Bulk SMS support Nepali language?
Can I personalize the SMS message I want to send?
Can I send multiple SMS messages with different content for each SMS message?
Can I cancel my scheduled messages?
What is an SMS Template?
Do my business/organization need bulk SMS service?
Do I need to install software to send messages?
How do I send messages?
Can I send MMS/EMS using your Bulk SMS services?
Can I use your SMS Gateway with my own SMS application?
How can I know if my messages are delivered or not?
To check the delivery status, you can check the following headings in the SMS report:
Dispatched: The message has been sent off to telecom operators from our dispatcher
Accepted: The message pushed from our end has been received/accepted by the telecom operators
Delivered: The message has been delivered to the end-user
Failed: The message could not be delivered and failed to be sent to the numbers because of any of the reasons including Invalid number/Out of network coverage/Problem in Incoming SMS/SMS setting/Phone switched off/Number not in use
Note:
* The log status progresses as: Queued > Predispatch > Dispatch > Accepted/Delivered/Failed
* In case of NTC numbers, the end status that we receive is “Accepted” only even though the messages are received by end-users (This changes only if you apply for and get a dedicated shortcode from NTC after meeting certain criteria)
* In case of Ncell and SMART numbers, the end status that we receive is “Delivered” after the messages are received by the end-users
Are there any hidden charges?
Do My Credits Run Out?
Can I buy credits online? Do you offer an auto top up service?
You can send us the copy of payment voucher and accordingly your credits will be added. The best way is to buy SMS via Khalti. Check out how you can purchase SMS credits online via Khalti.
How do I buy SMS Credits?
Bulk SMS works on a prepaid basis. You can buy credits by depositing the amount for the required number of credits in
Nepal Investment Bank Ltd.
A/C Name: Janaki Technology Pvt. Ltd.
A/C No. 03201040251594
Branch: Tripureshwor, Kathmandu
OR, Purchase via Khalti Directly.
Who pays for any incoming SMS messages i.e. replies to the SMS messages I send out?
Does Bulk SMS offer discounted messaging?
Is there a minimum monthly purchase required?
How will I know if the messages are delivered?
How do I check my SMS credit balance?
How messages deliver if the same consumes more than 1 credit?
Do you charge for all the uploaded numbers?
Can I manage my account?
Yes, you can manage everything yourself. Like:
- Self – Managed Account Settings
- Manage & edit account preferences for master and sub accounts
- Account Phonebook
- Create, edit and remove contacts
- Contact Importer
- Import and Export contacts through CSV, Excel, VCF
- Group Management
- Create, edit and organize contacts into groups
- Communication History
- View all messages sent to a particular contact
- SMS Delivery Status
- Check the delivery status of all outgoing SMS
- Low Balance Reminder
Can Bulk SMS notify me when my SMS credits are low?
Why does Bulk SMS need my mobile phone number?
I’ve lost my username and/or password. How can I login?
How can I change my password?
How long does it take to add credit in my account after payment?
How can I make a payment for SMS credit?
Bulk SMS works on a prepaid basis. You can buy credits by depositing the amount for the required number of credits in
Nepal Investment Bank Ltd.
A/C Name: Janaki Technology Pvt. Ltd.
A/C No. 03201040251594
Branch: Tripureshwor, Kathmandu
OR, Purchase via Khalti Directly.
I forgot my password. How do I retrieve it?
Do you offer technical support?
Yes, technical support is available through email and phone. You can contact our tech support team at 9802005008 or email at support@janakitech.com
How do I manage my contacts/phonebook?
We provide you with a feature on the login panel naming “Contacts” where you can export and import them by different customer feasible manner like – MANUAL INPUT, EXCEL SHEET, CSV FORMAT, and VCF FORMAT and then organize them into groups and customize all your contact lists under our panel.
Will the numbers I send to be used by your company or any third-parties?
What is the validity of my account?
I typed my message into a MS Word file and pasted it into the message box. My message contains some characters like " ' < > - ! ? | ` ~ but not more than 160 letters, yet it indicates 3 or 4 messages. Why?
I get some errors after uploading my phone numbers.
If might be due to the file format. Please make sure your numbers are saved in notepad, MS Excel, CSV and VCF format. Do not save your numbers in Wordpad or MS Word.
For any support, call us at 9802005009 or email us at support@janakitech.com
Why do I need a username and password with my Sparrow SMS Account?
Can my business name appear as the sender?
Yes, it can by setting up a SENDER ID for your business. .For example, you can have the SENDER ID as ACME CO, and this will show up on the recipient’s phone as ACME CO instead of the shortcode.
For Ncell and Smarttel Sender ID:
For processing sender ID in NCell and Smarttel, you can request 3-11 alphanumeric name without any space and special characters. Identity shall be forwarded to Ncell for approval which will take around 7-10 days. Once it is approved, it will be added to the account. Multiple names can be requested for Ncell identity.
For NTC and CDMA sender ID:
For processing sender ID in NTC, we require a letter mentioning unique identity (Upto 3 -11 alphabetical character name) in your company’s letterhead.
Under this package, minimum monthly consumption criteria should be compulsorily met, else SMS credits will be expired/deducted or billing will be done accordingly.
Phone: +977-1-5422942
Mobile: 9802005007/8, 9801856376, 9801201222