Effortlessly engage your customers with WhatsApp Business
WhatsApp Business API
WhatsApp Business API enables medium and large businesses to communicate with customers at scale. Businesses must obtain customer opt-in before messaging, ensuring consensual communication.
Use Cases
- Customer Support: Automate responses to FAQs, escalate complex inquiries to human agents, and provide real-time support.
- Notifications: Send customers timely updates, such as order confirmations, shipping alerts, and appointment reminders.
- Marketing: Engage customers with personalized offers and promotions, though this must adhere to WhatsApp’s strict policies on unsolicited messages.
Key Features
WhatsApp Business API
All plans include the free WhatsApp Business API, allowing businesses to leverage the power of WhatsApp for their customer communication needs.
Live Chat and Chatbots
Customers can enjoy multiple human agent live chat, one-click Dialogflow integration, and no-code chatbot templates to automate their customer interactions.
Notifications and Analytics
The platform offers mobile-responsive dashboards, web and mobile push notifications, and real-time campaign analytics to help businesses stay informed and engaged with their customers.
Broadcasting and Automation
Unlimited Campaigns
Businesses can run unlimited broadcasting campaigns to reach their target audience effectively.
Automated Notifications
The platform allows businesses to automate notifications and updates via the API, keeping their customers informed in real-time.
Retargeting Campaigns
Businesses can leverage WhatsApp retargeting campaigns to re-engage with their existing customers and drive more conversions.
WhatsApp Message Conversation Categories
MARKETING
Achieve diverse goals, from raising awareness to driving sales and retargeting.
UTILITY
Follow up on user actions with opt-in confirmations, order updates, alerts & surveys.
AUTHENTICATION
Enable user authentication with one-time passcodes at various steps in the login process.
SERVICE
Resolve customer inquiries through ensuring prompt and effective communication.
Unlock Seamless Conversations with
WhatsApp Business!
Connect with your customers effortlessly and deliver personalized experiences at scale.
